The ombudsman, as it stands, is a shark without teeth. It cannot even smell a scandal if it was bleeding before their eyes — can’t sense, can’t bite, can’t act, can’t fix. It’s a watchdog with no jaws. So let’s give it an upgrade or even better give the government such an upgrade that Ombudsman loses the necessity for their entire existence.
This isn’t some grand ideological revolution. It’s just a silly idea for a public ticket system. Silly, but powerful.
Imagine a civic ticket system — not buried in obscure forms, not locked in back-office email chains. Just like an internal help-desk, but for governance. Public, structured, traceable. And smart.
This is what it looks like.
Core Idea
Citizens should be able to report issues publicly — not buried in anonymous inboxes, not hidden behind “ongoing investigation” seals. People already talk about public issues. If people can talk about public issues with their friends, why can’t they track them together too?
A government ticket system could work just like internal systems in IT or customer service — but with a civic twist.
This is not a place for endless debate. It’s a structure to frame problem → proposal → response, cleanly and traceable.
This system proposes a transparent, iterative problem-solving interface where AI is used not to obscure, but to clarify.
The System: Public, AI-Structured, and Transparent
The system is made up of 4 stages — and yes, it uses AI — but only as a tool to help people sharpen what they’re already saying.
Every issue goes through this cycle:
1. Problem Description
a) Citizens submit an issue.
b) The AI cleans up the language, consolidates overlapping inputs, and upgrades the coherence of the report.
c) A public change-log shows the input that evolved the description — all steps visible, all input attributable.
2. Proposed Solution
a) Based on the refined problem description, the AI drafts a solution or possible action path.
b) This is visible to the public as a formal response — no magic, just structured reasoning.
c) This is not a decision. It’s a draft — structured logic, not authority. Only advice.
3. Critique Layer
a) Citizens respond to the proposed solution — a structured challenge to the proposal..
b) Their remarks are also structured by AI — not censored, but upgraded for clarity and grouped by theme or angle.
c) Again, change-logs and input trails are visible. No anonymous edits. No hidden manipulations.
d) in a sense this is the same as step 1 (problem description)
4. Upgraded Solution
a) The AI integrates valid critiques and proposes a refined version of the solution.
b) This is the “feedback-reinforced” stage, where the system attempts synthesis, not endless argument loops.
All stages remain visible — including abandoned tickets, failed resolutions, and ongoing ones. This creates a living public record of issues and proposed governance responses.
This is the synthesis. 1 = 2 + 3 = 4.
Why This Matters
Business Model? Sure — But Keep It Public
Yes, this is a product. But no, it shouldn’t be commercialized. This is civic infrastructure. It belongs to the commons.
It could be sold to municipalities, NGOs, or transparency coalitions — but that defeats the purpose.
Build it, release it, and let it run at zero cost. The public has already paid for enough systems that don’t work. This one should.
The value lies not in monetization — but in legitimacy.
Expanded Use: From Complaint Board to Administrative Operating System
What starts as a feedback tool can evolve into a complete civic engine. The system can scale:
Each issue flows like a case file, but it’s public-facing and structurally transparent. Departments can adopt the system internally. Citizens and officials see the same state of the case. Updates are traceable.
With enough refinement, this system could even approach pre-judicial arbitration or replace lower-level administrative courts — especially for predictable, repeatable types of disputes (benefits, housing, permit denials, etc.).
At some point a judge and lawyer can then bend over the case after it went through these 3 steps.
Design Philosophy
Potential Impact:
If deployed at scale, this would:
Final Thought
Let’s stop treating public concern like noise.
Let’s give it a ticket.
Let’s give the ombudsman jaws.
Give people a way to speak clearly. Let the problems stay visible. Let the fixes be criticized. Let the system evolve in full view.
Democracy doesn’t die in darkness — it suffocates in forms. We’ve normalized arbitrary bureaucracy and opaque complaint systems. But the technology to upgrade them exists. All we’re missing is the will — and the will can be crowd-sourced.
Written by Artorius Magnus
https://tinyurl.com/laconic-utopia World-Peace suggestions @250 articles highschool dropout-autodidact (unofficially 5+ PhD's).
World Naked Bike Ride is een bewijs van tolerantie of maatschappelijk acceptatie voor naaktheid in het openbaar. Ook vond ik het als deelnemer makkelijk en harmonieus om mee te doen "It always seems impossible until it's done" (Nelson Mandela.) "Seeing is Believing".
"Is water wet?" Confirm the fait accompli!
Met het overschrijden van de magische drempel van 40.000 is er voldoende ondersteuning voor het indienen van een Burgerinitiatief voor een Kamerdebat. De regels hierover stammen uit het niet digitale tijdperk en zijn toe aan een kritische verfrissing.
Voorlopig mogen we deze mijlpaal wel vieren want in aantal zijn we er en dat is een hartverwarmende prestatie in iets meer dan 1 week.
We laten de petitie nog even doorlopen maar starten ondertussen de procedures. Veel dank voor het tekenen en delen
Met het overschrijden van de magische drempel van 40.000 is er voldoende ondersteuning voor het indienen van een Burgerinitiatief voor een Kamerdebat. De regels hierover stammen uit het niet digitale tijdperk en zijn toe aan een kritische verfrissing.
Voorlopig mogen we deze mijlpaal wel vieren want in aantal zijn we er en dat is een hartverwarmende prestatie in iets meer dan 1 week
De snelle groei van ondertekenaars zal eroor zorgen dat de ingezette lijn wordt ondersteund op een milieuvriendelijke vreedzame maar ook duidelijke transparante manier. Voor het aanvragen van een zogenaamd Burgerinitiatief gelden een paar regels die mogelijk niet in overeenstemming zijn met de Wet- en regelgeving op het gebied van privacy en bescherming persoonsgegevens.
Geen enkel gegeven zal door worden gegeven aan derden zonder de expliciete goedkeuring van de betrokken persoon. Validering van de lijst indien noodzakelijk zal eventueel steekproefgewijze geschieden. Middels berichten en eventueel een evaluatie van de gehele petitie wordt U op de hoogte gehouden
Verheugend en hartverwarmend dat deze petitie zo snel tot het gewenste resultaat van 40.000 steunbetuigingen gaat komen. Misschien zelfs vanavond nog.
Niemand heeft er last van en de politici worden op weg geholpen met uitwegen uit deze dreigende crisis. De Zorg probeert Nederland geestelijken lichamelijk gezond te houden en hebben daar hulp bij nodig . Veel mensen begrijpen dit vandaar het snelle resulltaat . Klein euvel, het systeem gaat stotteren bij drie aanmeldingen tegelijkertijd Je ziet een aanmelding soms twee, zelfs drie keer. Deze worden zeker niet als drie aanmeldingen opgenomen . Het aantal dat je ziet zijn de echte , unieke aanmeldingen Gaan we over de 40.000 dan nemen we de volgende stap, die moet leiden tot een Kamerdebat met als doel bindende afspraken te maken om de werkbelasting in de Huisartsnpraktijk te verminderen.
Following the marking strike suspension on June 7, Casual UvA communicated that such a move was under the condition of closely monitoring the implementation of the new lecturer policy, paying careful attention to how specifics would be taken up across departments.
At this time, while some departments are honouring the policy and implementing it in a way that supports their staff, many are deviating from the spirit of the policy in the interest of expediency and ultimately preserving the status quo.
Early reports reveal that, in various departments, junior lecturers are not being consulted about their contracts, not being invited to participate in a portfolio analysis, are having new contract terms imposed on them rather than in consultation with them, and are experiencing interpretations and enactments of the policy that deviate from its minimum requirements.
Specifically, some departments are disseminating forms in lieu of organising transition interviews, others are continuing to require PhDs for D3 vacancies, eliminating D4s from consideration and denying any potential for promotion.
Some evidence supports that management is going so far as to engage with junior lecturers individually to offer contracts that circumvent a D3 position in order to maintain the same D4 pay grade and scope. This behaviour is opaque and predatory and reproduces exploitative and precarious working conditions.
Casual UvA will not stand by means of ostracisation, deceit, and failure to implement the lecturer policy in good faith. Such deviations will not be met without consequence.
We understand that administrative procedures and a cultural shift require due time and process. That said, such infractions of the stipulated policy are increasingly urgent and necessitate mediation from faculty and central-level management. Casual UvA urges faculty and central-level management to intervene and take more active involvement in implementation: whether that be to furnish resources at the faculty level to guide departments in the transition, to involve outside UFO consultants and experts, take precautions on the level of HR concerning social safety and accountability of the policy application, and ultimately clearly communicate the policy and timeline to their respective junior lecturers.
Though the marking strike is suspended, the spirit of action remains—Casual UvA will continue to monitor the implementation and engagement of the policy actively, necessitating that accountability is taken at every opportunity. We will work with management to implement the full potential of the policy to better academia for ourselves, our colleagues, and our students.
In solidarity,
Casual UvA
On April 1, Casual UvA announced a marking strike to demand fairer working conditions for teachers at the UvA, namely for those on temporary contracts. Over 120 teachers from eight departments across the university participated in the action.
We were supported in our efforts by numerous stakeholders, including many of our own students, and worked tirelessly towards a resolution with management. Our actions, like those of Casual Academy and 0.7, are aimed at elevating the issue of casualisation on the national agenda and helping bring about local change.
In our discussions with the CvB, FMG Dean, FNWI Dean, and various department management teams, we lobbied for better contract scope, workload transparency, and professional development opportunities, some of which will take immediate effect with the newly released central HR policy. Casual UvA admires the precedence the CvB is aiming to set with these needed changes. Preceding the CAO negotiations, the policy has the potential to improve working conditions for all teachers, especially those on temporary contracts. The central HR policy neither ends casualisation nor resolves all of our concerns, but it represents a step towards bettering our workplace and combating the negative impacts of precarity and overwork on students and teachers.
Thus, in good faith and a spirit of partnership, we have agreed to suspend the marking strike. Block 5 grades will be released as planned, following the standard turnaround times for final assessments and other graded work in consultation with course coordinators.
As a condition of suspending the strike, Casual UvA will closely monitor developments of the policy at various organisational levels, paying careful attention to how specifics are taken up in different departments. We will strengthen our network to ensure the interests of our members are fairly represented. We look forward to working with management to oversee the implementation of the policy.
We would like to congratulate and commend the incredibly brave population of junior teachers who have been on strike for over eight weeks and have helped bring about this change, as well as the volunteer members who run Casual UvA in their own time. Our gratitude also goes to those who supported us in solidarity, colleagues and students alike, including the ASVA and Autonomous Student Struggle.
Casual UvA is here to stay and evolve into a powerful action group, as has been demonstrated throughout the strike. We look forward to working with management to implement the policy and better education for ourselves, our colleagues, and our students.
In solidarity,
Casual UvA
Onze brandbrief voor het tekenen van de petitie voor het behoud van de subsidie voor Lotje is de afgelopen weken breed opgepakt en heeft ervoor gezorgd dat er uit onverwachte hoek hulp is geboden. Stichting Universitas heeft toegezegd Lotje de komende 3 jaar te zullen steunen.
Hiermee wordt de continuïteit voor Stichting Lotje in ieder geval voor de komende drie jaar gewaarborgd. Wat zijn wij hier blij mee!
De stichting richt zich op het steunen van veelal meerjarige, substantiële projecten van goededoelenorganisaties (GDO’s) die binnen hun doelstellingen passen: de ontwikkeling van iets wat er nog niet was en waardoor een substantiële donatie bijdraagt aan een betere toekomst. Dit kan zijn op het gebied van medisch onderzoek, hands on- hulp en ondersteuning aan mensen/kinderen en bescherming van dieren.
Deze hulp komt op precies het juiste moment want de gemeente heeft onze subsidieaanvraag voor 2022 helaas definitief afgewezen.
Wij zijn ook iedereen die onze petitie heeft getekend heel erg dankbaar, dit betekent veel voor ons. Ook mede dankzij jullie steun kunnen wij de komende jaren ons werk blijven doen; duizenden kinderen in Den Haag helpen die in schrijnende situaties en verborgen armoede leven. Lotje blijft!