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Updates

A Ticket System for Government (Or: Let’s Finally Give the Ombudsman Teeth)

The ombudsman, as it stands, is a shark without teeth. It cannot even smell a scandal if it was bleeding before their eyes — can’t sense, can’t bite, can’t act, can’t fix. It’s a watchdog with no jaws. So let’s give it an upgrade or even better give the government such an upgrade that Ombudsman loses the necessity for their entire existence.

This isn’t some grand ideological revolution. It’s just a silly idea for a public ticket system. Silly, but powerful.

Imagine a civic ticket system — not buried in obscure forms, not locked in back-office email chains. Just like an internal help-desk, but for governance. Public, structured, traceable. And smart.

This is what it looks like.

Core Idea
Citizens should be able to report issues publicly — not buried in anonymous inboxes, not hidden behind “ongoing investigation” seals. People already talk about public issues. If people can talk about public issues with their friends, why can’t they track them together too?

A government ticket system could work just like internal systems in IT or customer service — but with a civic twist.

This is not a place for endless debate. It’s a structure to frame problem → proposal → response, cleanly and traceable.

This system proposes a transparent, iterative problem-solving interface where AI is used not to obscure, but to clarify.

The System: Public, AI-Structured, and Transparent

The system is made up of 4 stages — and yes, it uses AI — but only as a tool to help people sharpen what they’re already saying.

Every issue goes through this cycle:

1. Problem Description
a) Citizens submit an issue. b) The AI cleans up the language, consolidates overlapping inputs, and upgrades the coherence of the report. c) A public change-log shows the input that evolved the description — all steps visible, all input attributable.

2. Proposed Solution
a) Based on the refined problem description, the AI drafts a solution or possible action path. b) This is visible to the public as a formal response — no magic, just structured reasoning. c) This is not a decision. It’s a draft — structured logic, not authority. Only advice.

3. Critique Layer
a) Citizens respond to the proposed solution — a structured challenge to the proposal.. b) Their remarks are also structured by AI — not censored, but upgraded for clarity and grouped by theme or angle. c) Again, change-logs and input trails are visible. No anonymous edits. No hidden manipulations. d) in a sense this is the same as step 1 (problem description)

4. Upgraded Solution
a) The AI integrates valid critiques and proposes a refined version of the solution. b) This is the “feedback-reinforced” stage, where the system attempts synthesis, not endless argument loops.

All stages remain visible — including abandoned tickets, failed resolutions, and ongoing ones. This creates a living public record of issues and proposed governance responses.

This is the synthesis. 1 = 2 + 3 = 4.

Why This Matters

  • It forces clarity and traceability. No more vague complaints floating in chaos.
  • It turns public input into a collaborative upgrade process.
  • It shows which tickets are being handled, stalled, ignored — in plain sight.
  • It makes every AI edit accountable, not mysterious.
  • It doesn’t replace the ombudsman — it arms them.

Business Model? Sure — But Keep It Public

Yes, this is a product. But no, it shouldn’t be commercialized. This is civic infrastructure. It belongs to the commons.

It could be sold to municipalities, NGOs, or transparency coalitions — but that defeats the purpose.

Build it, release it, and let it run at zero cost. The public has already paid for enough systems that don’t work. This one should.

The value lies not in monetization — but in legitimacy.

Expanded Use: From Complaint Board to Administrative Operating System

What starts as a feedback tool can evolve into a complete civic engine. The system can scale:

  1. Reported Issue
  2. Processed Issue (by a public servant or automated filter)
    • AI-generated remark on process adequacy (4-stages again)
  3. Re-open option if resolution was insufficient (4-stages again)
  4. Cross-department visibility and workflow mapping
    • The ticket can go through different departments and the work of each department remains visible.

Each issue flows like a case file, but it’s public-facing and structurally transparent. Departments can adopt the system internally. Citizens and officials see the same state of the case. Updates are traceable.

With enough refinement, this system could even approach pre-judicial arbitration or replace lower-level administrative courts — especially for predictable, repeatable types of disputes (benefits, housing, permit denials, etc.).

At some point a judge and lawyer can then bend over the case after it went through these 3 steps.

Design Philosophy

  • Public by default.
  • AI-enhanced, not AI-obscured.
  • Built around iteration, not resolution-hiding.
  • Input is traceable. Reasoning is legible. Logic is public.
  • Not built to silence citizens with forms — but to cohere chaos into clarity.

Potential Impact:

If deployed at scale, this would:

  • Reduce performative complaint culture (“I ranted online!”) in favor of traceable input.
  • Provide oversight journalists and watchdogs with live case data.
  • Offer civil servants a way to separate noise from signal.
  • Create longitudinal accountability: we’d know what failed, what improved, and why.
  • We can track government efficiency through details such as backlog and amount of re-opened cases

Final Thought

Let’s stop treating public concern like noise.

Let’s give it a ticket.

Let’s give the ombudsman jaws.

Give people a way to speak clearly. Let the problems stay visible. Let the fixes be criticized. Let the system evolve in full view.

Democracy doesn’t die in darkness — it suffocates in forms. We’ve normalized arbitrary bureaucracy and opaque complaint systems. But the technology to upgrade them exists. All we’re missing is the will — and the will can be crowd-sourced.

Written by Artorius Magnus

https://tinyurl.com/laconic-utopia World-Peace suggestions @250 articles highschool dropout-autodidact (unofficially 5+ PhD's).

Letter together with the petition to parliament

To: House of Representatives
Attn. Rt Hon Vera Bergkamp,
Speaker of the House of Representatives,
PO Box 20018
2500 EA The Hague

Subject: Urgent Action Needed: End the Plight of Sudanese Asylum Seekers in the Netherlands in Light of Ongoing War in Sudan"

Your Excellency,

Allow us to start with the warnings issued by international organizations that Sudan will suffer an unimaginable humanitarian catastrophe if the ongoing war does not stop permanently.

The intense fighting is putting the lives, safety, and security of civilians at grave risk all over Sudan.

+Read more...

The new escalation in violence is exacerbating an already devastating situation and making people desperately need urgent help. At least more than 500 people have died and thousands injured since the power struggle between Sudan's army and paramilitary group Rapid Support Forces (RSF) descended into fighting almost four weeks ago.

The fighting has pushed Sudan's population to near breaking point, with food becoming scarce, electricity cut off and many hospitals shut down. To make things worse, multiple aid agencies have suspended operations, and the United Nations High Commissioner for Refugees (UNHCR) said it was gearing up for potentially tens of thousands of people including children, women, and the elderly, fleeing to neighbouring countries.

The UN refugee agency also stated that ?the ongoing brutal conflict has forced more than 100,000 Sudanese Refugees to flee neighboring countries, and at least 20,000 Sudanese refugees to flee to Chad from Darfur?, which it describes as ?one of the regions most affected by violence of Sudan, and where growing instability might cause much larger displacement in the coming weeks.?

Regrettably, the situation in Sudan remains volatile. There are no positive signs on the horizon about an imminent end to the fighting, and people in Sudan are still living in fear every single day. Bodies are scattered in the streets, children, and women are among the victims. It seems the voice of bullets has prevailed over the voice of wisdom, sanity and the sanctity of our homeland and the safety of its citizens.

The signatories believes that the dilemma of the transitional period lies in the existence of multiple heads of power and decision-making centres. In addition, the de facto authority is neither elected nor decentralized and is unable to take decisive decisions. We are particularly saddened that once again, avaricious, and power-hungry men have trampled upon the needs and wishes of Sudanese people.

In the face of this tragic scene, the world watched with interest how the concerned countries hastened to evacuate their diplomatic missions and nationals from Sudan, which left an impression among many that the crisis is likely to deteriorate rapidly.

However, we are particularly saddened to see these countries racing to evacuate their nationals from Sudan, while they stand by and watch the catastrophic scene in this country. The paradox here is that the majority of these countries provide support to the two warring parties, the army and the Rapid Support Forces, in accordance with their interests. We are also shocked to learn that some of these countries have ruled out introducing safe and legal routes for Sudanese fleeing the war to seek asylum in their soil.

The signatories strongly believes that the relevant Dutch authorities should grant all Sudanese asylum seekers the right to settle immediately and without any conditions under their applicable legislations, and in the light of the ongoing war in Sudan.

Those unfortunate people and their families have endured years of uncertainty and are traumatized as a result, let alone the psychological, emotional, and financial problems they are experiencing. Many suffer from panic attacks, nightmares, and psychological problems due to the long wait for decisions regarding their asylum applications.

Undoubtedly, the ongoing war in their country, the lack of security and basics elements of normal life for the citizens there and the constant concern for the safety of their families have exacerbated the suffering of these people and made their psychological and mental conditions worse than ever.

We hereby strongly appeal to your esteemed administration to take the necessary measures to end the plight of Sudanese asylum seekers, their long suffering and grant them asylum to prove that the Netherlands is at the forefront of sponsoring countries for refugees fleeing repression and persecution in their country in search of safe havens.

Sincerely,

Petitie wordt 11 mei ingediend

Voorafgaand aan de gemeenteraadsvergadering Borsele op 11 mei aanstaande wordt deze petitie ingediend. In totaal ondersteunen 428 mensen de petitie (inclusief handtekeningenlijsten).

Urgent Action Needed: End the Plight of Sudanese Asylum Seekers in the Netherlands in Light of Ongoing War in Sudan"

Allow us to start with the warnings issued by international organisations that Sudan will suffer an unimaginable humanitarian catastrophe if the ongoing war does not stop permanently. The intense fighting is putting the lives, safety, and security of civilians at grave risk all over Sudan. The new escalation in violence is exacerbating an already devastating situation and making people desperately need urgent help.

+Read more...

At least more than 500 people have died and thousands injured since the power struggle between Sudan's army and paramilitary group Rapid Support Forces (RSF) descended into fighting almost two weeks ago. The fighting has pushed Sudan's population to near breaking point, with food becoming scarce, electricity cut off and many hospitals shut down. To make things worse, multiple aid agencies have suspended operations, and the United Nations High Commissioner for Refugees (UNHCR) said it was gearing up for potentially tens of thousands of people fleeing to neighbouring countries.

The UN refugee agency also stated that “the ongoing brutal conflict has forced at least 20,000 Sudanese refugees to flee to Chad from Darfur”, which it describes as “one of the regions most affected by violence of Sudan, and where growing instability might cause much larger displacement in the coming weeks.” Regrettably, the situation in Sudan remains volatile. There are no positive signs on the horizon about an imminent end to the fighting, and people in Sudan are still living in fear every single day. It seems the voice of bullets has prevailed over the voice of wisdom, sanity and the sanctity of our homeland and the safety of its citizens. The signatories believes that the dilemma of the transitional period lies in the existence of multiple heads of power and decision-making centres. In addition, the de facto authority is neither elected nor decentralized and is unable to take decisive decisions. We are particularly saddened that once again, avaricious, and power-hungry men have trampled upon the needs and wishes of Sudanese people. In the face of this tragic scene, the world watched with interest how the concerned countries hastened to evacuate their diplomatic missions and nationals from Sudan, which left an impression among many that the crisis is likely to deteriorate rapidly. However, we are particularly saddened to see these countries racing to evacuate their nationals from Sudan, while they stand by and watch the catastrophic scene in this country. The paradox here is that the majority of these countries provide support to the two warring parties, the army and the Rapid Support Forces, in accordance with their interests. We are also shocked to learn that some of these countries have ruled out introducing safe and legal routes for Sudanese fleeing the war to seek asylum in their soil. The signatories strongly believes that the relevant Dutch authorities should grant all Sudanese asylum seekers the right to settle immediately and without any conditions under their applicable legislations. Those unfortunate people and their families have endured years of uncertainty and are traumatized as a result, let alone the psychological, emotional, and financial problems they are experiencing.

Many suffer from panic attacks, nightmares, and psychological problems due to the long wait for decisions regarding their asylum applications. Undoubtedly, the ongoing war in their country, the lack of security and basics elements of normal life for the citizens there and the constant concern for the safety of their families have exacerbated the suffering of these people and made their psychological and mental conditions worse than ever.

We hereby strongly appeal to your esteemed administration to take the necessary measures to end the plight of Sudanese asylum seekers, their long suffering and grant them asylum to prove that the Netherlands is at the forefront of sponsoring countries for refugees fleeing repression and persecution in their country in search of safe havens.

Petitie aangeboden aan wethouder Kikkert

https://twitter.com/hermendegraaf/status/1653057586650816512.

Wij luiden de noodklok Stop Staatsbosbeheer – Stop de kap van het Schoorlse Bos – Stop Ruttes Kartel

Onze acties voor het redden van Bossen gaan door in heel Nederland

Wij luiden de noodklok

Omdat Staatsbosbeheer van plan is om nog veel meer hectare bos te kappen.

Klokkenluider Citaat: “Men wil de onvervangbare mooie bomen met subsidie verstoken in ziekmakende biomassa centrales. Men wil de natuur vernietigen zodat een enorme kale vlakte overblijft waar Staatsbosbeheer nog eens 200 voetbalvelden met zand wil gaan kiepen om daarmee de indruk te wekken dat men het voor het aanleggen van een zandgebied en voor biodiversiteit doet, maar zij maken de biodiversiteit kapot, het gaat hun alleen maar om geld en het innen van subsidies voor het verstoken van bomen in ziekmakende houtovens.

+Read more...

Zij hebben gelogen en bedrog gepleegd want de bomen halen stikstof uit de lucht, ze zorgen voor verkoeling, en ze houden de bodem vast en dat is nodig voor de veiligheid, men liegt dat het gedrukt staat, meer klokkenluiders spreken van corruptie omkoping, er is helemaal geen M.E.R (Milieu Effect Rapportage) gemaakt, er is gelogen, rapporten zijn vervalst en men liegt dat het om beschermende maatregelen voor “de natuur” zou gaan. De kap moet verboden worden en er dient een parlementaire enquete te komen naar corruptie/omkoping, de vreselijke aanslag op flora en fauna zoals de massale boomkap in Nederland en de miljardenzwendel/subsidie op het verstoken van bomen, de zeer grote schade, het ziek worden van steeds meer Nederlanders( longkanker/copd) door het inademen van /fijnstof/gifstoffen die vrijkomen bij het verbranden van hout in biomassa-centrales

Bewoners van Schoorl vragen u om hen mee te helpen om het bos te behouden. Ons mooiste duingebied van Nederland Trekt 2,2 miljoen bezoekers en dat is omdat ​ons gebied prachtig is zoals het is Wij houden van ons bos en denken dat u ook van ons bos houdt. Help ons dit bos te behouden

Teken de Petitie

924 ondertekeningen in totaal

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1325 handtekeningen

Aankondiging in de Nieuwe Meerbode: 1325 handtekeningen onder de petitie.