The ombudsman, as it stands, is a shark without teeth. It cannot even smell a scandal if it was bleeding before their eyes — can’t sense, can’t bite, can’t act, can’t fix. It’s a watchdog with no jaws. So let’s give it an upgrade or even better give the government such an upgrade that Ombudsman loses the necessity for their entire existence.
This isn’t some grand ideological revolution. It’s just a silly idea for a public ticket system. Silly, but powerful.
Imagine a civic ticket system — not buried in obscure forms, not locked in back-office email chains. Just like an internal help-desk, but for governance. Public, structured, traceable. And smart.
This is what it looks like.
Core Idea
Citizens should be able to report issues publicly — not buried in anonymous inboxes, not hidden behind “ongoing investigation” seals. People already talk about public issues. If people can talk about public issues with their friends, why can’t they track them together too?
A government ticket system could work just like internal systems in IT or customer service — but with a civic twist.
This is not a place for endless debate. It’s a structure to frame problem → proposal → response, cleanly and traceable.
This system proposes a transparent, iterative problem-solving interface where AI is used not to obscure, but to clarify.
The System: Public, AI-Structured, and Transparent
The system is made up of 4 stages — and yes, it uses AI — but only as a tool to help people sharpen what they’re already saying.
Every issue goes through this cycle:
1. Problem Description
a) Citizens submit an issue.
b) The AI cleans up the language, consolidates overlapping inputs, and upgrades the coherence of the report.
c) A public change-log shows the input that evolved the description — all steps visible, all input attributable.
2. Proposed Solution
a) Based on the refined problem description, the AI drafts a solution or possible action path.
b) This is visible to the public as a formal response — no magic, just structured reasoning.
c) This is not a decision. It’s a draft — structured logic, not authority. Only advice.
3. Critique Layer
a) Citizens respond to the proposed solution — a structured challenge to the proposal..
b) Their remarks are also structured by AI — not censored, but upgraded for clarity and grouped by theme or angle.
c) Again, change-logs and input trails are visible. No anonymous edits. No hidden manipulations.
d) in a sense this is the same as step 1 (problem description)
4. Upgraded Solution
a) The AI integrates valid critiques and proposes a refined version of the solution.
b) This is the “feedback-reinforced” stage, where the system attempts synthesis, not endless argument loops.
All stages remain visible — including abandoned tickets, failed resolutions, and ongoing ones. This creates a living public record of issues and proposed governance responses.
This is the synthesis. 1 = 2 + 3 = 4.
Why This Matters
Business Model? Sure — But Keep It Public
Yes, this is a product. But no, it shouldn’t be commercialized. This is civic infrastructure. It belongs to the commons.
It could be sold to municipalities, NGOs, or transparency coalitions — but that defeats the purpose.
Build it, release it, and let it run at zero cost. The public has already paid for enough systems that don’t work. This one should.
The value lies not in monetization — but in legitimacy.
Expanded Use: From Complaint Board to Administrative Operating System
What starts as a feedback tool can evolve into a complete civic engine. The system can scale:
Each issue flows like a case file, but it’s public-facing and structurally transparent. Departments can adopt the system internally. Citizens and officials see the same state of the case. Updates are traceable.
With enough refinement, this system could even approach pre-judicial arbitration or replace lower-level administrative courts — especially for predictable, repeatable types of disputes (benefits, housing, permit denials, etc.).
At some point a judge and lawyer can then bend over the case after it went through these 3 steps.
Design Philosophy
Potential Impact:
If deployed at scale, this would:
Final Thought
Let’s stop treating public concern like noise.
Let’s give it a ticket.
Let’s give the ombudsman jaws.
Give people a way to speak clearly. Let the problems stay visible. Let the fixes be criticized. Let the system evolve in full view.
Democracy doesn’t die in darkness — it suffocates in forms. We’ve normalized arbitrary bureaucracy and opaque complaint systems. But the technology to upgrade them exists. All we’re missing is the will — and the will can be crowd-sourced.
Written by Artorius Magnus
https://tinyurl.com/laconic-utopia World-Peace suggestions @250 articles highschool dropout-autodidact (unofficially 5+ PhD's).
Vandaag hebben onze kinderen bij de meeste "slachtoffers" op de Kritzingerlaan (49 tot 65 + 86 tot 106) en De la Reylaan (van Kritzingerlaan tot "het hek") een oproep tot het tekenen van deze petitie in de bus gedaan. Veel mensen hebben al gereageerd! En wat een verhalen.
Het is nog veel veel erger dan wij dachten. Een kleine greep uit de klachten over de vrachtwagens: - Rijden over de stoep om langs andere vrachtwagens te kunnen. Er stonden paaltjes maar die zijn "plat" gereden en de gemeente zet ze niet terug. - 's Ochtends vroeg in de straat staan wachten, met de motor aan, wel tot een half uur lang. - 's Ochtends vroeg aanbellen bij bewoners om te klagen over geparkeerde auto's. - Laden en lossen in de De la Reylaan en zelfs op de Kritzingerlaan. - Heel veel schade aan auto's/huizen/weg/stoep/bomen. - Te hard rijden in de straat. ja, dan zie je die voetbal niet. boem! plat. Wat als een van onze kinderen .... - Herhaaldelijk is er door verschillende mensen geklaagd bij de gemeente maar zonder enig resultaat. Wij hopen dat deze bundeling van krachten wel resultaten op zal gaan leveren. Wij gaan in ieder geval onze uiterste best doen om het woongenot weer te verhogen in onze straten.
Vandaag was er een ontmoeten met de gemeente Zeist. Bram Wispelweij (Wijkmanager Zeist Centrum) en Mark van Baaren (Verkeer) hebben onze klachten kunnen aanhoren.
Gert (Kritz102) en Wim (Kritz92) hebben mooi de geschiedenis kunnen schetsen, hoe lang er al overlast is, dat het steeds erger wordt en dat de gemeente er niets aan doet. Frank (Kritz63) heeft Bram beloofd met een lijst met namen te komen en daarom dus deze petitie!
Deze petitie zal pas worden aangeboden als er een nieuwe regering is gevormd, zodat er daadwerkelijk aandacht aan besteed kan worden..
http://www.geenstijl.nl/mt/archieven/2012/04/verzettentegenjeugdzorg_arre.html.
http://www.leefbaarutrecht.nl/?p=5144.
http://www.duic.nl/nieuws/14103/bezuinigingen-busvervoer-utrecht-onvermijdelijk/.
http://dnu.nu/artikel/6258-breed-verzet-tegen-bezuinigingen-buslijnennet.
Petition Coen back in Jakarta Put the statue of J.P. Coen back on its pedestal in Jakarta, Indonesia, and give Coen the state funeral he deserves.
The Dutch committee Vrienden van Coen (Friends of Coen) has started a petition to achieve these goals. The petition will be handed over to the Indonesian embassy in Den Haag (The Hague). In 1942, while Holland suffered from the occupation of Hitler-Germany, the Japanese destroyed the glorious statue of J.P. Coen in Jakarta (by then known as Batavia). This was an act of historical and cultural barbarism that never has been rectified. In 2011 the statue of J.P. Coen in Hoorn, Holland, fell down from its pedestal. The city council renewed the statue and put it back in its place, on the main square of Hoorn, with the tacit approval of the Dutch government and parliament. The Indonesian people should do what the Dutch have done: Put J.P.s statue back in Jakarta! The statues of Coen in Hoorn and Batavia are of a high educational value. They remind us of the wealth Coens VOC, the worlds first multinational, has brought the Dutch and of the crucial role Holland has played in Indonesia. Without J.P. Coen there wouldnt have been the Dutch Indies. And without the Dutch Indies, there never would have been Indonesia. Furthermore the committee Vrienden van Coen pleads for a state funeral of J.P. Coen. Coens grave in the Wajang Museum in Jakarta has no dignity. Coens physical remains should be moved to Holland. After all these years of negligence, Coen should get a state funeral and a national memorial tomb in Amsterdam or The Hague. Bring home our national hero! We call upon the Dutch government to contribute to the costs to make a replica of the Coen-statue in Jakarta and to transport Coens physical remains. This contribution can be taken from the Dutch-Indonesian development funds. We know for certain many will welcome our goals. Coen is more popular than ever. A petition to put the fallen Coen-statue in Hoorn back on its pedestal gained far more support than the petition to move it to a museum. In reaction to the downfall of the statue last year, many historians have stressed the importance of Coen to our national history. Even left-wing Dutch newspapers like Trouw and NRC have supported the Hoorn city council in putting the fallen statue back on its pedestal of honour. Furthermore the city of Hoorn has brought out a glossy called COEN! in honor of the Dutch hero. For centuries Coen has been criticised for the way he dealt with the rebellion on the Indonesian Banda-islands. Modern research has falsified these critical notes. Please read Coens eerherstel (1942) and Coen op Banda: De conqueste getoetst aan het recht van den tijd (1943), written by W.F. Gerretson and Lucas Kiers, both historians of the University of Utrecht. Coen handled properly. He couldnt have reacted different. He did not commit genocide, like the city council of Hoorn rightly declares. He led an armed attack against Banda, since the Bandanese people didnt keep their promises. They traded nutmeg with the English, which was forbidden by Coens VOC. The committee Vrienden van Coen (CVC) thinks the reinstallment of the Coen-statue in Batavia and a state funeral of Coen in Holland are logical consequences of the facts listed above. We call upon everybody to sign our petition and to honor this Dutch national hero. The petition will be handed over to the Indonesian embassy on August 17th.