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A Ticket System for Government (Or: Let’s Finally Give the Ombudsman Teeth)

The ombudsman, as it stands, is a shark without teeth. It cannot even smell a scandal if it was bleeding before their eyes — can’t sense, can’t bite, can’t act, can’t fix. It’s a watchdog with no jaws. So let’s give it an upgrade or even better give the government such an upgrade that Ombudsman loses the necessity for their entire existence.

This isn’t some grand ideological revolution. It’s just a silly idea for a public ticket system. Silly, but powerful.

Imagine a civic ticket system — not buried in obscure forms, not locked in back-office email chains. Just like an internal help-desk, but for governance. Public, structured, traceable. And smart.

This is what it looks like.

Core Idea
Citizens should be able to report issues publicly — not buried in anonymous inboxes, not hidden behind “ongoing investigation” seals. People already talk about public issues. If people can talk about public issues with their friends, why can’t they track them together too?

A government ticket system could work just like internal systems in IT or customer service — but with a civic twist.

This is not a place for endless debate. It’s a structure to frame problem → proposal → response, cleanly and traceable.

This system proposes a transparent, iterative problem-solving interface where AI is used not to obscure, but to clarify.

The System: Public, AI-Structured, and Transparent

The system is made up of 4 stages — and yes, it uses AI — but only as a tool to help people sharpen what they’re already saying.

Every issue goes through this cycle:

1. Problem Description
a) Citizens submit an issue. b) The AI cleans up the language, consolidates overlapping inputs, and upgrades the coherence of the report. c) A public change-log shows the input that evolved the description — all steps visible, all input attributable.

2. Proposed Solution
a) Based on the refined problem description, the AI drafts a solution or possible action path. b) This is visible to the public as a formal response — no magic, just structured reasoning. c) This is not a decision. It’s a draft — structured logic, not authority. Only advice.

3. Critique Layer
a) Citizens respond to the proposed solution — a structured challenge to the proposal.. b) Their remarks are also structured by AI — not censored, but upgraded for clarity and grouped by theme or angle. c) Again, change-logs and input trails are visible. No anonymous edits. No hidden manipulations. d) in a sense this is the same as step 1 (problem description)

4. Upgraded Solution
a) The AI integrates valid critiques and proposes a refined version of the solution. b) This is the “feedback-reinforced” stage, where the system attempts synthesis, not endless argument loops.

All stages remain visible — including abandoned tickets, failed resolutions, and ongoing ones. This creates a living public record of issues and proposed governance responses.

This is the synthesis. 1 = 2 + 3 = 4.

Why This Matters

  • It forces clarity and traceability. No more vague complaints floating in chaos.
  • It turns public input into a collaborative upgrade process.
  • It shows which tickets are being handled, stalled, ignored — in plain sight.
  • It makes every AI edit accountable, not mysterious.
  • It doesn’t replace the ombudsman — it arms them.

Business Model? Sure — But Keep It Public

Yes, this is a product. But no, it shouldn’t be commercialized. This is civic infrastructure. It belongs to the commons.

It could be sold to municipalities, NGOs, or transparency coalitions — but that defeats the purpose.

Build it, release it, and let it run at zero cost. The public has already paid for enough systems that don’t work. This one should.

The value lies not in monetization — but in legitimacy.

Expanded Use: From Complaint Board to Administrative Operating System

What starts as a feedback tool can evolve into a complete civic engine. The system can scale:

  1. Reported Issue
  2. Processed Issue (by a public servant or automated filter)
    • AI-generated remark on process adequacy (4-stages again)
  3. Re-open option if resolution was insufficient (4-stages again)
  4. Cross-department visibility and workflow mapping
    • The ticket can go through different departments and the work of each department remains visible.

Each issue flows like a case file, but it’s public-facing and structurally transparent. Departments can adopt the system internally. Citizens and officials see the same state of the case. Updates are traceable.

With enough refinement, this system could even approach pre-judicial arbitration or replace lower-level administrative courts — especially for predictable, repeatable types of disputes (benefits, housing, permit denials, etc.).

At some point a judge and lawyer can then bend over the case after it went through these 3 steps.

Design Philosophy

  • Public by default.
  • AI-enhanced, not AI-obscured.
  • Built around iteration, not resolution-hiding.
  • Input is traceable. Reasoning is legible. Logic is public.
  • Not built to silence citizens with forms — but to cohere chaos into clarity.

Potential Impact:

If deployed at scale, this would:

  • Reduce performative complaint culture (“I ranted online!”) in favor of traceable input.
  • Provide oversight journalists and watchdogs with live case data.
  • Offer civil servants a way to separate noise from signal.
  • Create longitudinal accountability: we’d know what failed, what improved, and why.
  • We can track government efficiency through details such as backlog and amount of re-opened cases

Final Thought

Let’s stop treating public concern like noise.

Let’s give it a ticket.

Let’s give the ombudsman jaws.

Give people a way to speak clearly. Let the problems stay visible. Let the fixes be criticized. Let the system evolve in full view.

Democracy doesn’t die in darkness — it suffocates in forms. We’ve normalized arbitrary bureaucracy and opaque complaint systems. But the technology to upgrade them exists. All we’re missing is the will — and the will can be crowd-sourced.

Written by Artorius Magnus

https://tinyurl.com/laconic-utopia World-Peace suggestions @250 articles highschool dropout-autodidact (unofficially 5+ PhD's).

Verkeersnet.nl: Vaak later op bestemming na verhoging maximumsnelheid naar 130 km/u

Verhoging van de maximumsnelheid op de snelweg naar 130 kilometer per uur zorgt amper voor winst in reistijd. Vaak is het tegenovergestelde het geval: meer reistijd.

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Dat blijkt uit een analyse van gegevens van (...) lees verder

2019-06-17 | Petition One speed on the highway

Ministerie SZW

Vandaag heb ik een bericht gestuurd naar het ministerie van SZW om aandacht te vragen voor de 1000 ondertekeningen van onze petitie. Personeelstekort, hoe komt dat toch? Problemen om je planningen rond te kijken, hoe komt dat toch....

English Translation

Petition Release Leah Sharibu.

Leah was taken hostage in February 2018 by Boko Haram.

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We ask the president of Nigeria and the international community to take action. Leah was abducted from her school among 109 other girls, but she alone remains in captivity because she refuses to denounce her faith in Christ.

About us: We stand for religious freedom and the protection of Christians in Nigeria. We have noted that Christians are under constant threath of violence, attacks and abduction.

We hereby request that the ambassador of Nigeria, his excellency, mr. Oji Nyimenuate Ngofa and his excellency the president of Nigeria, mr. Muhammadu Buhar, exert to releasement of Leah

2019-06-17 | Petition Laat Leah Sharibu vrij

15 september a.s. Congres over 5G!! in de Melkweg Amsterdam. SCHRIJF JE IN!!!

De Melkweg

5G The Trojan horse

Ultimate Science /deel 1

Zondagavond 15 september

Toegangsprijs: � 12,50

Contact: 5g.melkweg@gmail.com5g.melkweg@gmail.com

Programma 15 september 2019

19.00 zaal open

19.00 zaal open

19.30 Emil M�ller

20.15 Pauze

20.30 Emil M�ller � Barrie Trower [skype + live te volgen op YouTube].

21.00 Q&A met de zaal, online kijkers & Barrie Trower [via Skype]

Hoofdpunten

  1. the truth will set you free, after it has pissed you off: 5g is een wapen
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5g maakt het 'Internet of things' [IoT] mogelijk, binnen een paar jaar gevolgd door 6g ['Internet of humans', IoH] 3. overheden, adviesraden, bedrijven, militairen, medici, universiteiten, media, politieke partijen en NGO's verkopen het aan het grotere publiek als een sexy, onvermijdelijke smart 17.000 miljard / jaar mondiale goldrush [met wat lichte zorgen over privacy, gezondheid ed] 4. IoT, IoH, kunstmatige intelligentie leiden tot een Simulacrum; een samenleving gebaseerd op controle en competitie, wat ons in angst brengt 5. waarbij een kleine groep wint en de rest vd planten, dieren en mensen verliest 6. als 1000 stevige mensen samenwerken, wordt het tij gekeerd en komt er een samenleving gebaseerd op liefde

Barrie Trower is een van de grootste deskundige op het gebied van EMV, non-lethal wapens en 5G. Hij heeft aangeboden om met organisaties in Nederland, welke door overheden, media, academia, NGO's, bedrijven en het grotere publiek vertrouwd worden, in debat te gaan over het gebruik van technologie, waarbij EMV een rol speelt. [een interview met hem is hier te zienhttps://www.youtube.com/watch?v=DLVIbPtNrVo]

Wat u nu hier kunt doenhttps://emfmadness.wordpress.com/2019/05/25/25-may-2019-2007/: Een WOB verzoek aan het antennebureau sturen

Omdat 1000-en anderen dat ook doen, ontstaat het volgende:

  1. de burger die zich bewust zorgen maakt omtrent EMV, met name 5G, wordt gezien en gehoord
  2. de grote aantallen WOB verzoeken de aandacht trekken van de mainstream media
  3. enkele EMV experts in gesprek gaan met de organisaties in Nederland, welke door overheden, media, academia, NGO's, bedrijven en het grotere publiek worden vertrouwd in EMV zaken (o.a. Barrie Trower heeft al toegezegd)
  4. Met uw hulp kunnen we het Antennebureau tijdens de conferentie een dialoog met het publiek en Barrie Trower aan laten te gaan.
  5. Wilt u ook het 5G congres bijwonen of meer informatie hierover, neem dan contact met ons op via 5g.melkweg@gmail.com5g.melkweg@gmail.com
2019-06-16 | Petition Stop 5G

Landelijke Demonstratie in Den Haag!

Landelijke demonstratie Stop 5G op 9-9-2019 in Den Haag

Meer info/aanmelden .

2019-06-16 | Petition Stop 5G

"Where there is a will, there is a way"

The parents of the children attending the pre-school in the premises of the IPSA (International Primary School Almere) can all attest how extraordinary the teachers have been in terms of educating, caring and nurturing our children, but we also understand the financial reasons behind this business decision (less pupils in the waiting list + a high rent), which is why we proposed the current provider, Partou, to consider these alternatives before closing the pre-school:

  1. Starting from September, opening the pre-school with 8 kids per 1 teacher (respecting thus the ratio for this specific age group) with a waiting list for additional applications.
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The 2nd teacher would be reintroduced once the desired number of students was reached. In September we have 8 children; some want to stay for an extended period of time;

  1. Parent participation: one parent would be present at the location every day in order to assist the teacher whenever needed;

  2. A (more aggressive) marketing campaign: almost nobody knows the pre-school exists. At the Almere Gemeente website, as an example, there is no mention of this pre-school at all. We recommended an open day every quarter, marketed across expat groups and forums, informing everyone about the school and its benefits, in order to boost applications. The first open day could be held in July before the expected end of school. The parents were willing to help advertising not only the pre-school but also the open day;

  3. If feasible, opening a BSO at the location in the afternoons to boost profits and somehow compensate for the pre-school lowest months;

Partou believes these suggestions are good, but the rent is still too high. The parents have tried to get a reaction from the Gemeente, but haven't managed to get one yet. We do not ask for subsidies, but the Gemeente has a say in this matter. We are sure that "where there is a will, there is a way".

There are no bilingual pre-schools or centers where English can be taught to children of these ages, so we will keep on looking into all possibilities to keep this facility open.